Changed Your Mind? No Problem!

If you’re not completely satisfied with your purchase, you can return it within 14 days of receiving your item. Please ensure that the product is unused, in its original packaging, and in resalable condition. You’ll need to cover the return shipping costs and arrange the return on your end. Once we receive and inspect your return, we’ll process your refund to the original payment method. Please allow 15-30 days for the refund to be completed. If you used a voucher code, we’ll issue you a new one.

To request a return or exchange, simply get in touch via our contact form on the website or email us at wecare@houseofnoya.com. We’re here to help!

Faulty or Broken Item? We’ve Got You Covered

If your order arrives damaged or faulty, let us know right away by contacting wecare@houseofnoya.com. We’ll arrange for the item to be returned and provide you with a prepaid return label. Once the item passes our Quality Control, we’ll issue a refund or send a replacement. Please allow 4-8 business days for the refund to reflect in your account.

Delivery Zones

We’re delighted to ship to a selection of 51 countries worldwide. You can choose your region during checkout. If we’re not shipping to your country yet, keep an eye on our website and follow us on social media for updates—we’re always expanding!

Countries we currently deliver to:

   1. United Arab Emirates

   2. Saudi Arabia

   3. Oman

   4. Bahrain

   5. Kuwait

   6. Qatar

   7. United Kingdom

   8. United States of America

   9. Netherlands

   10. Belgium

   11. Bulgaria

   12. Cyprus

   13. Denmark

   14. Germany

   15. Estonia

   16. Finland

   17. France

   18. Greece

   19. Hungary

   20. Ireland

   21. Italy

   22. Croatia

   23. Latvia

   24. Lithuania

   25. Luxembourg

   26. Malta

   27. Austria

   28. Poland

   29. Portugal

   30. Romania

   31. Slovenia

   32. Slovakia

   33. Czech Republic

   34. Sweden

   35. Switzerland

   36. Norway

   37. Bosnia and Herzegovina

   38. Iceland

   39. Liechtenstein

   40. Monaco

   41. Serbia

   42. Australia

   43. Brazil

   44. China

   45. Hong Kong

   46. Japan

   47. New Zealand

   48. South Africa

Due to international regulations on shipping certain goods, there may be restrictions for countries not listed. If you have any questions, feel free to reach out to us
at wecare@houseofnoya.com, and we’ll be happy to assist.