At House of Noya, we aim to make your shopping experience convenient and secure. We offer a range of payment options to ensure flexibility for our customers across different regions.

1. Accepted Payment Methods

· PayPal: Available for all customers globally, including GCC, Europe, and the US. PayPal offers a secure and seamless checkout process, allowing you to pay with your PayPal balance, bank account, or credit card. If PayPal Express is chosen as a payment method, you will be billed in USD

· Tabby (No Cost EMI): Available exclusively for customers in the UAE. Tabby offers a no-cost EMI option, allowing you to split your payments into easy instalments without any additional charges.

2. Currencies

· Payments are accepted in local currencies based on your country of residence. PayPal automatically handles currency conversion where applicable. USD will be base currency.

3. Payment Security

Your security is our priority. All transactions on houseofnoya.com are encrypted and securely processed through our trusted payment partners, ensuring that your personal and payment information is protected.

4. Payment Issues

If you encounter any issues during the payment process, please contact our customer service team at wecare@houseofnoya.com for assistance. We are available to help you resolve any concerns.

5. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation via email, along with the details of your purchase.

In case of unavailability of products ordered, we will contact you by email or phone. If your order includes multiple products, you can choose to either cancel the whole order and be fully refunded or receive the available products. In the latter scenario, only the price of available products and the shipping costs will be debited.

6. Refunds and Cancellations

For information on refunds and cancellations, please refer to our Refund Policy.

7. Duties & VAT

In most countries, duties and VAT are paid by House of Noya and not debited to customers. However, in some countries, additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. House of Noya has no control over these charges and cannot predict their amount. Please, contact your local customs office for further information before placing your order or contact us for further clarification on your existing orders.

You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

House of Noya reserves the right to modify at any moment and without prior notice the price of products offered on www.houseofnoya.com.